- Support & Maintenance
Ongoing Support That
Schools Can Rely On
We don't just build your website and walk away. Our UK-based team provides
ongoing support, updates, and security monitoring.
What's Included in Support
Keep your website secure, updated, and performing at its best.
Regular Updates
Website core updates to keep your site secure and performant.
Security Monitoring
24/7 security monitoring with firewall protection and malware scanning.
Daily Backups
Automatic daily backups with easy restoration if ever needed.
UK-Based Support
Friendly, responsive support from our UK team who understand schools.
Content Assistance
Optional content update support for busy school offices.
Staff Training
Comprehensive training so your team can confidently manage content.
Support Levels
Choose the level of support that works best for your school.
Essential Support
Everything you need to keep your website secure and running smoothly.
- Core updates
- Daily backups
- Security monitoring
- Email support
- 48-hour response time
Priority Support
Enhanced support for schools who want faster response and phone support.
- Everything in Essential
- Phone support
- 4-hour response time
- Performance optimization
- Priority issue resolution
Managed Support
Hands-off support where we handle everything, including content updates.
- Everything in Priority
- Content update assistance
- Dedicated account manager
- Quarterly review meetings
- Training refreshers
Let's Discuss Your Support Needs
Every school is different. Let's find the support package that works for you.
